Mentour Pilot is a widely followed aviation YouTube channel that explains aircraft operations, industry procedures, accident/incident histories, and pilot life from an insider perspective. It is a rich source of case studies for CRM training because many episodes analyse real incidents where communication breakdowns, decision-making errors, situational awareness lapses, or teamwork dynamics played key roles.
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This study by Captain Vlaskamp and colleagues from TU Delft in the Netherlands examines how airline pilots experience startle and surprise in real operational contexts and evaluates their use of a structured startle/surprise recovery method known as the “Reset Method.”
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Hosted by airline pilot and safety investigator Nicolaus Dmoch (M.Sc.), the Essence of Safety podcast takes deep dives into accident case studies to uncover the often overlooked underlying causes.
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This study by Vlaskamp and colleagues investigates how often startle and surprise events occur in helicopter operations, how pilots respond, and what mitigation strategies are currently used or could be adopted to enhance safety.
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HeliNOTS (Helicopter Non-technical Skills) is a series of behavioural marker systems, developed by the Applied Psychology and Human Factors Group of the University of Aberdeen. There are three HeliNOTS systems, the first two focusing exclusively on pilots: HeliNOTS (O) defining the core non-technical skills and behavioural markers for offshore transport pilots, and HeliNOTS (S) defining the core non-technical skills and behavioural markers of search and rescue pilots. The third, HeliNOTS (SAR) is a crew-based system for both technical and flight crew training and assessment.
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Standards Document 29 is the principal guidance on the requirements for the training and assessment of Human Factors (HF) and Crew Resource Management (CRM) for flight crew under UK Part FCL and consolidates regulatory expectations, training standards, and assessment principles to ensure that CRM/HF training is consistently designed, delivered and evaluated in a way that supports safe flight operations.
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The ICAO Manual of Evidence-Based Training is the foundational reference that formalises Evidence-Based Training (EBT). For instructors it contains competency frameworks and behavioural indicators.
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Crew Resource Management (2nd Edition) is widely regarded as the definitive reference text on CRM training and practice in aviation. Edited by some of the original pioneers in CRM research, this comprehensive volume synthesises decades of empirical evidence, theoretical insight, and real-world applications to offer both depth and breadth on the subject.
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This paper proposes an emotions-based training approach for aviation crews that complements traditional Evidence-Based Training (EBT) and CRM by integrating mental preparation, self-awareness, and stress/emotion management techniques adapted from sports psychology.
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This study explores how CRM training translates into real operational practice from the perspective of cabin crew members in commercial air passenger transport. Findings indicate that CRM training positively influences situational awareness, communication, teamwork, stress and workload management, and proactive safety behaviors, suggesting that core non-technical skills are indeed carried over into the field
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