In Focusing On What Pilots Do Wrong, We May Be Missing Valuable Lessons From What They Quietly Do Right

This article from 2019 and published by Forbes, looks at the airline industry and discusses the value in not only studying what pilots do wrong, but also what they do right. The author, Kirsty Kiernan is a professor at Embry-Riddle Aeronautical University. She teaches and conducts research in unmanned systems and aviation safety.

The industry knows a lot about what pilots do wrong, but not nearly enough about what pilots do right. How does the role of the human in the system build in resilience? ‘In aviation safety, it’s like we’ve been trying to learn about marriage by only studying divorce.’

Communications: People keep saying they’re important, but is anyone listening?

This case study by Rebecca Lougheed on The Aviation Space, looks at an incident from September 10th, 2023, when an Air China A320NEO carried out an emergency landing into WSSS/Singapore Changi international airport after the flight deck and cabin filled with smoke. The focus of the case study is on the communications, because as Lougheed points out they were good and not so good, and as ever provide lessons we can all learn from.

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