Teamwork

In this excellent video series Human Factors for Health Care take a look at teamwork in Health Care. As hospital teams have many similarities with flight/cabin crew as a team the series offers very useful insights.

Safety Listening

The well-known accident in Tenerife in 1977, where two 747’s collided on the runway, has made training in speaking up about safety concerns an essential element of pilot CRM training. Recent research by Noort et al. (2021) shows that there is another dimension to this issue that has been given less attention in our training: safety listening.

Amy Edmondson introduces the concept of psychological safety.

Source: YouTube The classic TED talk by Amy Edmondson introducing her early work on the benefits of creating psychological safety in organisations. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She studies teaming, psychological safety, and organizational learning. Her 2019 book, The Fearless Organization: Creating Psychological Safety in the Workplace […]

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