In this article, originally published in Harvard Business Review, Gary Klein explains his pre-mortem method himself. It’s a useful tool for employing critical thinking to make a risk assessment before taking a decision. It starts with the assumption that things went wrong, and then the team (crew) generates plausible reasons.
This useful summary explains the situational leadership model. Although aimed at (business) management, it is a useful model in the cockpit too. A useful group activity is having trainees fill in the four quadrants with examples of behaviour, related to a specific task, for example a raw data approach as PM as a captain or […]
Toolshero explains Ofman’s core quadrant model, a useful tool for communication and behavior.
The rose of leary is a useful tool for understanding and influencing behavior.
The Johari window: a tool to understand yourself, used to demonstrate how feedback can help to reduce your “blind spots” about the way you are perceived by others.
In this excellent video series Human Factors for Health Care take a look at teamwork in Health Care. As hospital teams have many similarities with flight/cabin crew as a team the series offers very useful insights.
The well-known accident in Tenerife in 1977, where two 747’s collided on the runway, has made training in speaking up about safety concerns an essential element of pilot CRM training. Recent research by Noort et al. (2021) shows that there is another dimension to this issue that has been given less attention in our training: safety listening.
Source: YouTube The classic TED talk by Amy Edmondson introducing her early work on the benefits of creating psychological safety in organisations. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She studies teaming, psychological safety, and organizational learning. Her 2019 book, The Fearless Organization: Creating Psychological Safety in the Workplace […]
This AOPA Air Safety video examines the circumstances of an accident during landing at Truckee Tahoe Airport in the US. The case study looks at crew dynamics during the flight and improper energy management during the circling approach to the airport.