There was a time not so long ago when pilots spoke of CRM frequently and often…this opinion piece from Flightsafety.org discusses some of the challenges faced by CRM training and the changes that have taken place in the last 20 years.
This is episode 127 in the series of safety podcasts from David Provan and Drew Rae at the Safety Science Innovation Lab in Australia. In this episode, they discuss research which challenges traditional distinctions between ‘hard’ and ‘soft’ skills. They argue for an educational approach that develops both technical and narrative capabilities in an integrated manner.
This article by Shannon Forrest published by the Flight Safety Foundation in 2018 espouses the author’s view that the standing of CRM training, its perceived standards and credibility, has declined over the past decade. It was written before the COVID-induced explosion of video-conference style training introduced another blow to face-to-face team training, and there is still plenty in this critique that can be unpacked over 5 years later.
This overview by Helmreich et al. details the history and development of CRM describing the five “generations” of CRM’s evolution.
The paper is from 1996 and describes the evolution of the first four generations of CRM training development and then goes on to propose what would later become established as the fifth generation of CRM – the development of threat and error management (TEM).
This comprehensive guide for designing, implementing, and evaluating CRM training programmes takes an honest look at the efficacy to date of CRM training and implementation including some of the problems it suffers. Despite being a little dated (2006) not so much has changed that it not is still useful and relevant for those involved with training design and instruction.
For those new to the field who don’t really know what human factors and CRM in aviation is all about. This is a great place to start. A presentation is from a workshop on human factors in aviation and aerospace held at the 2020 Space Apps – Waterloo Hackathon by Dr Kearns offers a good general overview of human factors.
Psychological safety and interpersonal skills by Kimberly Perkins, focussed on pilots.
In this article Mizzi and McCarthy from Griffith university take a look at flight crew briefings and explain how to incorporate TEM and improve resilience.
In this paper, Helmreich et al. discuss EMCRM: error management CRM (5th generation CRM).
In this seminal paper, Salas et al discuss the state of CRM.