In these three episodes of The Safety of Work, David Provan and Drew Rae explain the full story of Just Culture.
PACE is a tool for speaking up that can be useful in the cockpit of an airliner too.
The well-known accident in Tenerife in 1977, where two 747’s collided on the runway, has made training in speaking up about safety concerns an essential element of pilot CRM training. Recent research by Noort et al. (2021) shows that there is another dimension to this issue that has been given less attention in our training: safety listening.
This podcast episode welcomes Nicholas Dahlstrom, Human Factors Manager at Emirates Airline. A prominent figure in Aviation Safety Training and Crew Resource Management, the discussion revolves around the current state and future of CRM, especially from the lens of Emirates Airlines where he has brought about significant change. His insights prove invaluable for anyone intrigued by aviation safety, human factors, CRM, and the delicate task of merging traditional knowledge with innovative methods. Plug in as Dr. Dahlstrom illustrates the power of CRM in enhancing safety and boosting efficiency. A must-listen for all safety professionals!
What is cultural competency?Just mentioning the word culture seems often to be met with a glazing over of eyes. I learned that discussing ‘cultural capability’ in the military was unfashionable, uncool, and frankly unmilitary: making the case for so called ‘soft’ skills doesn’t sit well with the hard and pointy image of waging warfare. I have a sense that the same is true in the world of aviation, which is ironic given the uniquely international nature of the industry. Defining culture Culture is like a river: its characteristics are constantly changing. Some quickly and some more slowly.
Dr Steven Shorrock, a Chartered Ergonomist and Human Factors Specialist with the CIEHF and a Chartered Psychologist with the British Psychological Society currently works as a human factors and safety specialist in European aviation. Here, Shorrock discusses how the concept of Just Culture fits with the updated perspectives of Safety II in error management. Source: […]
Source: YouTube The classic TED talk by Amy Edmondson introducing her early work on the benefits of creating psychological safety in organisations. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She studies teaming, psychological safety, and organizational learning. Her 2019 book, The Fearless Organization: Creating Psychological Safety in the Workplace […]