Written by Source: Shackleton Consulting
Nick Shackleton-Jones created the 5Di© approach to human-centered learning design. He began professional life as a psychology lecturer, and working for Siemens, the BBC and BP in roles encompassing learning strategy, culture change, leadership, innovation, technology & multimedia. He established and led the learning innovation client service at PA Consulting, moving on to work as Chief Learning Officer for Deloitte in the UK before founding Shackleton Consulting. He has a 30-year track record of shaping future learning approaches for numerous public and private organisations.
Winner of several awards for people development strategy, innovation, and learning content, including the Learning & Performance Institute’s Award for Services to the Learning Industry, 2017 Nick is also the author of ‘How People Learn’ (Kogan Page, May 2019).
5Di© is a human-centred learning design process that enables people to stop designing education and start designing learning. It solves two persistent business problems: that training rarely has an impact, and employees often see it as a waste of their time.
For those involved in CRM training design without the support of a large organisation it could offer a useful framework for training development.
Follow the link for a toolkit with videos and document library explaining the approach to designing effective training.Sh
LINK HERE: https://shackleton-consulting.com/5di-toolkit/