{"id":4077,"date":"2024-07-12T00:26:31","date_gmt":"2024-07-12T00:26:31","guid":{"rendered":"https:\/\/crmknowledgehub.com\/?p=4077"},"modified":"2024-07-12T00:41:01","modified_gmt":"2024-07-12T00:41:01","slug":"managing-startle-and-surprise-in-the-cockpit","status":"publish","type":"post","link":"https:\/\/crmknowledgehub.com\/index.php\/2024\/07\/12\/managing-startle-and-surprise-in-the-cockpit\/","title":{"rendered":"Managing Startle and Surprise in the Cockpit"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Annemarie Landman&#8217;s 2019 work on startle and surprise in the cockpit established her as a leading theorist in the field and has helped to forge applied techniques to manage startle effect in the cockpit. The full paper is available for free download through the <a href=\"https:\/\/repository.tno.nl\/SingleDoc?find=UID%20c1ab6606-ce7b-4ba6-9f60-ad1b76f908db\">TNO repository.<\/a><\/strong> <strong>Follow the link.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After several recent flight safety events, such as the accident of Air France flight 447 in 2009, investigators determined that surprise and startle can severely disrupt pilot responses. They concluded that pilots need to be better prepared for unexpected and potentially startling situations. In response, aviation safety authorities have recommended and mandated that startle and surprise should receive more attention in pilot training. However, there is insufficient scientific data available on pilots\u2019 behavior in startling and surprising situations, and on how they can best be trained for these situations. Landman&#8217;s thesis addresses this problem, by studying startle and surprise in pilots, and by investigating which training interventions can strengthen the pilots\u2019 response to unexpected situations.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Annemarie Landman&#8217;s 2019 work on startle and surprise in the cockpit established her as a leading theorist in the field and has helped to forge applied techniques to manage startle effect in the cockpit. The full paper is available for free download through the TNO repository. Follow the link. After several recent flight safety events, [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":4078,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[123,125],"tags":[],"class_list":["post-4077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resilience-startle-surprise","category-scientific-papers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managing Startle and Surprise in the Cockpit - The CRM Knowledge Hub<\/title>\n<meta name=\"description\" content=\"Annemarie Landman&#039;s 2019 work on startle and surprise in the cockpit established her as a leading theorist in the field and has helped to forge applied techniques to manage startle effect in the cockpit. 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