{"id":4493,"date":"2024-07-25T16:10:03","date_gmt":"2024-07-25T16:10:03","guid":{"rendered":"https:\/\/crmknowledgehub.com\/?page_id=4493"},"modified":"2024-08-06T19:06:00","modified_gmt":"2024-08-06T19:06:00","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/crmknowledgehub.com\/index.php\/case-studies\/","title":{"rendered":"CASE STUDIES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4493\" class=\"elementor elementor-4493\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70caae0f e-con-full e-flex e-con e-parent\" data-id=\"70caae0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;wave-brush&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg 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M152.2,21.1\tc-0.1,0.1-2.4-0.3-7.5-0.3c-5,0-13.6-2.4-17.2-3.5c-3.6-1.1,10,3.9,16.5,4.1C150.5,21.6,152.3,21,152.2,21.1z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M269.6,18c-0.1-0.1-4.6,0.3-7.2,0c-7.3-0.7-17-3.2-16.6-2.9c0.4,0.3,13.7,3.1,17,3.3\tC267.7,18.8,269.7,18,269.6,18z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M227.4,9.8c-0.2-0.1-4.5-1-9.5-1.2c-5-0.2-12.7,0.6-12.3,0.5c0.3-0.1,5.9-1.8,13.3-1.2\tS227.6,9.9,227.4,9.8z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M204.5,13.4c-0.1-0.1,2-1,3.2-1.1c1.2-0.1,2,0,2,0.3c0,0.3-0.1,0.5-1.6,0.4\tC206.4,12.9,204.6,13.5,204.5,13.4z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M201,10.6c0-0.1-4.4,1.2-6.3,2.2c-1.9,0.9-6.2,3.1-6.1,3.1c0.1,0.1,4.2-1.6,6.3-2.6\tS201,10.7,201,10.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M154.5,26.7c-0.1-0.1-4.6,0.3-7.2,0c-7.3-0.7-17-3.2-16.6-2.9c0.4,0.3,13.7,3.1,17,3.3\tC152.6,27.5,154.6,26.8,154.5,26.7z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M41.9,19.3c0,0,1.2-0.3,2.9-0.1c1.7,0.2,5.8,0.9,8.2,0.7c4.2-0.4,7.4-2.7,7-2.6\tc-0.4,0-4.3,2.2-8.6,1.9c-1.8-0.1-5.1-0.5-6.7-0.4S41.9,19.3,41.9,19.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M75.5,12.6c0.2,0.1,2-0.8,4.3-1.1c2.3-0.2,2.1-0.3,2.1-0.5c0-0.1-1.8-0.4-3.4,0\tC76.9,11.5,75.3,12.5,75.5,12.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26652485 e-flex e-con-boxed e-con e-child\" data-id=\"26652485\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b384e85 elementor-widget elementor-widget-heading\" data-id=\"b384e85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CASE STUDIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-683204ec e-flex e-con-boxed e-con e-child\" data-id=\"683204ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cf0d92 e-flex e-con-boxed e-con e-parent\" data-id=\"8cf0d92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a84ecf7 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts--show-avatar elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"a84ecf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5611 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies category-communication\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/26\/crm-training-dont-overlook-briefings-crew-coordination\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-300x200.png\" class=\"attachment-medium size-medium wp-image-5613\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-300x200.png 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-898x600.png 898w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-150x100.png 150w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-768x513.png 768w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-1536x1026.png 1536w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-450x300.png 450w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50-500x334.png 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-26-at-12.50.50.png 1832w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">CASE STUDIES<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/26\/crm-training-dont-overlook-briefings-crew-coordination\/\" target=&quot;_blank&quot;>\n\t\t\t\tCRM Training: Don\u2019t Overlook Briefings &amp; Crew Coordination.\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Mario Pierobon draws lessons from a fatal Hawker 800 crash to highlight why thorough briefings and crew coordination should be a central part of any flight operations&#8217; CRM Training.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/26\/crm-training-dont-overlook-briefings-crew-coordination\/\" aria-label=\"Read more about CRM Training: Don\u2019t Overlook Briefings &amp; Crew Coordination.\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t26\/02\/2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5505 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies category-threat-and-error-management\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/04\/a-very-normal-accident\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"157\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Houma-accident-2-300x157.jpg\" class=\"attachment-medium size-medium wp-image-5507\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Houma-accident-2-300x157.jpg 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Houma-accident-2-150x79.jpg 150w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Houma-accident-2-500x262.jpg 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/02\/Houma-accident-2.jpg 705w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">CASE STUDIES<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/04\/a-very-normal-accident\/\" target=&quot;_blank&quot;>\n\t\t\t\tA very normal accident\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>This article by Alex Pollitt recounts a serious inflight emergency after multiple, interacting failures, including smoke in the cockpit, loss of control inputs, engine overspeed and confusing indications. The author looks at how the flight crew were forced to handle &#8216;interactive complexity&#8217; to recover the situation.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/04\/a-very-normal-accident\/\" aria-label=\"Read more about A very normal accident\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t04\/02\/2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5408 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies category-videos\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/mentour-pilot\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"160\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13-300x160.png\" class=\"attachment-medium size-medium wp-image-5409\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13-300x160.png 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13-800x428.png 800w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13-150x80.png 150w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13-768x411.png 768w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13-1536x821.png 1536w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13-500x267.png 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-17.21.13.png 1620w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">CASE STUDIES<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/mentour-pilot\/\" target=&quot;_blank&quot;>\n\t\t\t\tMentour Pilot &#8211;\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Mentour Pilot\u00a0is a widely followed\u00a0aviation YouTube channel\u00a0that explains aircraft operations, industry procedures, accident\/incident histories, and pilot life from an insider perspective. It is a\u00a0rich source of case studies\u00a0for CRM training because many episodes analyse\u00a0real incidents\u00a0where communication breakdowns, decision-making errors, situational awareness lapses, or teamwork dynamics played key roles. <\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/mentour-pilot\/\" aria-label=\"Read more about Mentour Pilot &#8211;\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t24\/01\/2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5401 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies category-podcast\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/the-essence-of-safety-podcasts\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"113\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-16.49.29.png\" class=\"attachment-medium size-medium wp-image-5402\" alt=\"\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">CASE STUDIES<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/the-essence-of-safety-podcasts\/\" target=&quot;_blank&quot;>\n\t\t\t\tThe Essence of Safety Podcasts\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Hosted by airline pilot and safety investigator Nicolaus Dmoch (M.Sc.), the Essence of Safety podcast takes deep dives into accident case studies to uncover the often overlooked underlying causes. <\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/the-essence-of-safety-podcasts\/\" aria-label=\"Read more about The Essence of Safety Podcasts\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t24\/01\/2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5068 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/09\/23\/dramatic-aw139-accident-at-houma-effective-crm-contributes-to-recovery-from-a-latent-defect\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"157\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/09\/Houma-accident-2-300x157.jpg\" class=\"attachment-medium size-medium wp-image-5069\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/09\/Houma-accident-2-300x157.jpg 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/09\/Houma-accident-2-500x262.jpg 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/09\/Houma-accident-2.jpg 705w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">CASE STUDIES<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/09\/23\/dramatic-aw139-accident-at-houma-effective-crm-contributes-to-recovery-from-a-latent-defect\/\" target=&quot;_blank&quot;>\n\t\t\t\tDramatic AW139 Accident at Houma: Effective CRM contributes to recovery from a latent defect\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>On 24 September 2022, a Leonardo AW139 of ERA Helicopters, was involved in a dramatic accident near Houma, Louisiana from which the two pilots and four passengers emerged uninjured. It was an outstanding example of how when faced with a complex and ambiguous emergency effective CRM can make the difference. <\/p>\n<p>Faced with smoke in the cockpit, seized flight controls, and engines that would only output maximum power, the crew managed to work together to get the crippled aircraft back to the field by cycling the engines from flight to idle, and then achieved an engines off landing to the runway.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/09\/23\/dramatic-aw139-accident-at-houma-effective-crm-contributes-to-recovery-from-a-latent-defect\/\" aria-label=\"Read more about Dramatic AW139 Accident at Houma: Effective CRM contributes to recovery from a latent defect\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t23\/09\/2024\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\t2 Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5016 post type-post status-publish format-standard has-post-thumbnail hentry category-accident-reports category-case-studies category-facilitacion category-group-activities category-instruction\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/09\/10\/accident-case-studies-on-skybrary\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"192\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/09\/download.png\" class=\"attachment-medium size-medium wp-image-5017\" alt=\"\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Accident reports<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='Daan' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/60\/1725001261-bpfull.jpg' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/60\/1725001261-bpfull.jpg 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/09\/10\/accident-case-studies-on-skybrary\/\" target=&quot;_blank&quot;>\n\t\t\t\tAccident case studies on Skybrary\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>SKYbrary offers a useful database of accident reports that are useful for CRM case studies<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/09\/10\/accident-case-studies-on-skybrary\/\" aria-label=\"Read more about Accident case studies on Skybrary\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t10\/09\/2024\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CASE STUDIES<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4493","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CASE STUDIES - The CRM Knowledge Hub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/crmknowledgehub.com\/index.php\/case-studies\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"CASE STUDIES - The CRM Knowledge Hub\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"CASE STUDIES\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:url\" content=\"https:\/\/crmknowledgehub.com\/index.php\/case-studies\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:site_name\" content=\"The CRM Knowledge Hub\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-06T19:06:00+00:00\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" class=\"yoast-seo-meta-tag\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/crmknowledgehub.com\/index.php\/case-studies\/\",\"url\":\"https:\/\/crmknowledgehub.com\/index.php\/case-studies\/\",\"name\":\"CASE STUDIES - 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