{"id":4489,"date":"2024-07-25T16:08:40","date_gmt":"2024-07-25T16:08:40","guid":{"rendered":"https:\/\/crmknowledgehub.com\/?page_id=4489"},"modified":"2024-08-06T19:01:04","modified_gmt":"2024-08-06T19:01:04","slug":"podcast","status":"publish","type":"page","link":"https:\/\/crmknowledgehub.com\/index.php\/podcast\/","title":{"rendered":"podcast"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4489\" class=\"elementor elementor-4489\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9430c e-con-full e-flex e-con e-parent\" data-id=\"ca9430c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;wave-brush&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 283.5 27.8\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M283.5,9.7c0,0-7.3,4.3-14,4.6c-6.8,0.3-12.6,0-20.9-1.5c-11.3-2-33.1-10.1-44.7-5.7\ts-12.1,4.6-18,7.4c-6.6,3.2-20,9.6-36.6,9.3C131.6,23.5,99.5,7.2,86.3,8c-1.4,0.1-6.6,0.8-10.5,2c-3.8,1.2-9.4,3.8-17,4.7\tc-3.2,0.4-8.3,1.1-14.2,0.9c-1.5-0.1-6.3-0.4-12-1.6c-5.7-1.2-11-3.1-15.8-3.7C6.5,9.2,0,10.8,0,10.8V0h283.5V9.7z M260.8,11.3\tc-0.7-1-2-0.4-4.3-0.4c-2.3,0-6.1-1.2-5.8-1.1c0.3,0.1,3.1,1.5,6,1.9C259.7,12.2,261.4,12.3,260.8,11.3z M242.4,8.6\tc0,0-2.4-0.2-5.6-0.9c-3.2-0.8-10.3-2.8-15.1-3.5c-8.2-1.1-15.8,0-15.1,0.1c0.8,0.1,9.6-0.6,17.6,1.1c3.3,0.7,9.3,2.2,12.4,2.7\tC239.9,8.7,242.4,8.6,242.4,8.6z M185.2,8.5c1.7-0.7-13.3,4.7-18.5,6.1c-2.1,0.6-6.2,1.6-10,2c-3.9,0.4-8.9,0.4-8.8,0.5\tc0,0.2,5.8,0.8,11.2,0c5.4-0.8,5.2-1.1,7.6-1.6C170.5,14.7,183.5,9.2,185.2,8.5z M199.1,6.9c0.2,0-0.8-0.4-4.8,1.1\tc-4,1.5-6.7,3.5-6.9,3.7c-0.2,0.1,3.5-1.8,6.6-3C197,7.5,199,6.9,199.1,6.9z M283,6c-0.1,0.1-1.9,1.1-4.8,2.5s-6.9,2.8-6.7,2.7\tc0.2,0,3.5-0.6,7.4-2.5C282.8,6.8,283.1,5.9,283,6z M31.3,11.6c0.1-0.2-1.9-0.2-4.5-1.2s-5.4-1.6-7.8-2C15,7.6,7.3,8.5,7.7,8.6\tC8,8.7,15.9,8.3,20.2,9.3c2.2,0.5,2.4,0.5,5.7,1.6S31.2,11.9,31.3,11.6z M73,9.2c0.4-0.1,3.5-1.6,8.4-2.6c4.9-1.1,8.9-0.5,8.9-0.8\tc0-0.3-1-0.9-6.2-0.3S72.6,9.3,73,9.2z M71.6,6.7C71.8,6.8,75,5.4,77.3,5c2.3-0.3,1.9-0.5,1.9-0.6c0-0.1-1.1-0.2-2.7,0.2\tC74.8,5.1,71.4,6.6,71.6,6.7z M93.6,4.4c0.1,0.2,3.5,0.8,5.6,1.8c2.1,1,1.8,0.6,1.9,0.5c0.1-0.1-0.8-0.8-2.4-1.3\tC97.1,4.8,93.5,4.2,93.6,4.4z M65.4,11.1c-0.1,0.3,0.3,0.5,1.9-0.2s2.6-1.3,2.2-1.2s-0.9,0.4-2.5,0.8C65.3,10.9,65.5,10.8,65.4,11.1\tz M34.5,12.4c-0.2,0,2.1,0.8,3.3,0.9c1.2,0.1,2,0.1,2-0.2c0-0.3-0.1-0.5-1.6-0.4C36.6,12.8,34.7,12.4,34.5,12.4z M152.2,21.1\tc-0.1,0.1-2.4-0.3-7.5-0.3c-5,0-13.6-2.4-17.2-3.5c-3.6-1.1,10,3.9,16.5,4.1C150.5,21.6,152.3,21,152.2,21.1z\"\/>\n\t<path class=\"elementor-shape-fill\" 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d=\"M75.5,12.6c0.2,0.1,2-0.8,4.3-1.1c2.3-0.2,2.1-0.3,2.1-0.5c0-0.1-1.8-0.4-3.4,0\tC76.9,11.5,75.3,12.5,75.5,12.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-654b04dd e-flex e-con-boxed e-con e-child\" data-id=\"654b04dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87839b3 elementor-widget elementor-widget-heading\" data-id=\"87839b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">podcast<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9644c50 e-flex e-con-boxed e-con e-child\" data-id=\"9644c50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-188cf80 e-flex e-con-boxed e-con e-parent\" data-id=\"188cf80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db5828f elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts--show-avatar elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"db5828f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5574 post type-post status-publish format-standard has-post-thumbnail hentry category-fatigue-and-stress-management category-podcast\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/09\/the-calm-cockpit-podcast-mental-performance\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"170\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/07\/El-texto-del-parrafo-300x170.jpg\" class=\"attachment-medium size-medium wp-image-4212\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/07\/El-texto-del-parrafo-300x170.jpg 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/07\/El-texto-del-parrafo-1024x580.jpg 1024w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/07\/El-texto-del-parrafo-768x435.jpg 768w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/07\/El-texto-del-parrafo-500x283.jpg 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/07\/El-texto-del-parrafo.jpg 1275w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">FATIGUE AND STRESS MANAGEMENT<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='Daan' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/60\/1725001261-bpfull.jpg' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/60\/1725001261-bpfull.jpg 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/09\/the-calm-cockpit-podcast-mental-performance\/\" >\n\t\t\t\tThe Calm Cockpit podcast &#8211; mental performance\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Mental performance training is quite common in the sports world, but not (yet) in aviation. Some are ahead of the game, as this episode from The Calm Cockpit shows. Tammy Barlette explains insights into performance coaching, and talks about her online training program. <\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/02\/09\/the-calm-cockpit-podcast-mental-performance\/\" aria-label=\"Read more about The Calm Cockpit podcast &#8211; mental performance\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t09\/02\/2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5448 post type-post status-publish format-standard has-post-thumbnail hentry category-leadership-teamwork category-podcast\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/28\/leadership-teamwork-followership\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"172\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44-300x172.png\" class=\"attachment-medium size-medium wp-image-5454\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44-300x172.png 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44-800x458.png 800w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44-150x86.png 150w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44-768x439.png 768w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44-900x515.png 900w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44-500x286.png 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-09.35.44.png 1234w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">LEADERSHIP &amp; TEAMWORK<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='Daan' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/60\/1725001261-bpfull.jpg' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/60\/1725001261-bpfull.jpg 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/28\/leadership-teamwork-followership\/\" >\n\t\t\t\tFollowership\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Followership is a topic that I always found it hard to find training content for. I never really liked the term either, as it gives a feeling of subservience&#8230;<\/p>\n<p>This podcast by Ben Hutchinson sheds some light on the topic by discussing two interesting papers in this short episode.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/28\/leadership-teamwork-followership\/\" aria-label=\"Read more about Followership\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t28\/01\/2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5401 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies category-podcast\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/the-essence-of-safety-podcasts\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"113\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-24-at-16.49.29.png\" class=\"attachment-medium size-medium wp-image-5402\" alt=\"\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">CASE STUDIES<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/the-essence-of-safety-podcasts\/\" >\n\t\t\t\tThe Essence of Safety Podcasts\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Hosted by airline pilot and safety investigator Nicolaus Dmoch (M.Sc.), the Essence of Safety podcast takes deep dives into accident case studies to uncover the often overlooked underlying causes. <\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2026\/01\/24\/the-essence-of-safety-podcasts\/\" aria-label=\"Read more about The Essence of Safety Podcasts\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t24\/01\/2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5327 post type-post status-publish format-standard has-post-thumbnail hentry category-crm-principles-objectives category-podcast\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2025\/02\/25\/should-safety-education-focus-on-hard-skills\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"216\" height=\"200\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-25-at-17.01.53-1-300x278.png\" class=\"attachment-medium size-medium wp-image-5333\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-25-at-17.01.53-1-300x278.png 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-25-at-17.01.53-1-1024x947.png 1024w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-25-at-17.01.53-1-768x711.png 768w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-25-at-17.01.53-1-500x463.png 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-25-at-17.01.53-1-e1740594424357.png 649w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">CRM PRINCIPLES &amp; OBJECTIVES<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2025\/02\/25\/should-safety-education-focus-on-hard-skills\/\" >\n\t\t\t\tShould safety education focus on hard skills?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>This is episode 127 in the series of safety podcasts from David Provan and Drew Rae\u00a0at the Safety Science Innovation Lab in Australia. In this episode, they discuss research which challenges traditional distinctions between &#8216;hard&#8217; and &#8216;soft&#8217; skills. They argue for an educational approach that develops both technical and narrative capabilities in an integrated manner.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2025\/02\/25\/should-safety-education-focus-on-hard-skills\/\" aria-label=\"Read more about Should safety education focus on hard skills?\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t25\/02\/2025\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5301 post type-post status-publish format-standard has-post-thumbnail hentry category-human-information-processing category-podcast\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/12\/16\/understanding-attention-donald-broadbent-and-the-cocktail-party-effect\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"170\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-10.06.27-300x170.png\" class=\"attachment-medium size-medium wp-image-5302\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-10.06.27-300x170.png 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-10.06.27-1024x580.png 1024w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-10.06.27-768x435.png 768w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-10.06.27-1536x871.png 1536w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-10.06.27-500x283.png 500w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-10.06.27.png 1944w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">HUMAN INFORMATION PROCESSING<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/12\/16\/understanding-attention-donald-broadbent-and-the-cocktail-party-effect\/\" >\n\t\t\t\tUnderstanding attention: Donald Broadbent and the Cocktail Party Effect\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>This BBC Mind Changers podcast explores the pioneering work of Donald Broadbent in the study of work design and the role of attention in safety-critical work. Broadbent was the author of the 1958 book Perception and Communication rated the single most influential book in cognitive psychology. He was the first person to apply the computer-inspired information processing model taught in CRM training today, to the study of attention.<\/p>\n<p>This podcast introduces and explains some of Broadbent&#8217;s most important work, and includes a dichotic listening experiment for you to try&#8230;<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/12\/16\/understanding-attention-donald-broadbent-and-the-cocktail-party-effect\/\" aria-label=\"Read more about Understanding attention: Donald Broadbent and the Cocktail Party Effect\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t16\/12\/2024\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5293 post type-post status-publish format-standard has-post-thumbnail hentry category-podcast category-problem-solving-decision-making category-videos\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/12\/13\/lessons-in-naturalistic-decision-making-with-gary-klein\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"154\" src=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-13-at-17.28.14-300x154.png\" class=\"attachment-medium size-medium wp-image-5294\" alt=\"\" srcset=\"https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-13-at-17.28.14-300x154.png 300w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-13-at-17.28.14-1024x526.png 1024w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-13-at-17.28.14-768x395.png 768w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-13-at-17.28.14-1536x790.png 1536w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-13-at-17.28.14-2048x1053.png 2048w, https:\/\/crmknowledgehub.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-13-at-17.28.14-500x257.png 500w\" sizes=\"(min-width: 960px) 75vw, 100vw\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">podcast<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='K-HUB' src='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png' srcset='https:\/\/crmknowledgehub.com\/wp-content\/uploads\/avatars\/58\/1722105136-bpfull.png 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/12\/13\/lessons-in-naturalistic-decision-making-with-gary-klein\/\" >\n\t\t\t\tLessons in Recognition Primed Decision-Making with Gary Klein.\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Ben Cattaneo from The Decision-making Studio talks to guest Gary Klein on this podcast about his pioneering work in Recognition-primed decision making. What is the role of expertise and intuition in decision-making?<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/crmknowledgehub.com\/index.php\/2024\/12\/13\/lessons-in-naturalistic-decision-making-with-gary-klein\/\" aria-label=\"Read more about Lessons in Recognition Primed Decision-Making with Gary Klein.\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t13\/12\/2024\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-avatar\">\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>podcast<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4489","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - 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