{"id":4429,"date":"2024-07-25T14:20:14","date_gmt":"2024-07-25T14:20:14","guid":{"rendered":"https:\/\/crmknowledgehub.com\/?page_id=4429"},"modified":"2024-07-25T15:28:14","modified_gmt":"2024-07-25T15:28:14","slug":"videos","status":"publish","type":"page","link":"https:\/\/crmknowledgehub.com\/index.php\/videos\/","title":{"rendered":"VIDEOS"},"content":{"rendered":"\t\t
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CRM PRINCIPLES & OBJECTIVES<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tInside Aviation | Is Cabin Crew CRM Training Fit for Purpose?\u201d\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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In this interview,\u00a0Helen Heenan discusses whether current\u00a0Cabin Crew CRM\u00a0training truly prepares crew for real operational challenges, touching on topics such as training effectiveness, regulatory gaps, and adapting for a new generation.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t

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CASE STUDIES<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tMentour Pilot –\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Mentour Pilot\u00a0is a widely followed\u00a0aviation YouTube channel\u00a0that explains aircraft operations, industry procedures, accident\/incident histories, and pilot life from an insider perspective. It is a\u00a0rich source of case studies\u00a0for CRM training because many episodes analyse\u00a0real incidents\u00a0where communication breakdowns, decision-making errors, situational awareness lapses, or teamwork dynamics played key roles. <\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t

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HUMAN INFORMATION PROCESSING<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tMultiple Resource Theory\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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This video by Laureen Harris explains Christopher Wickens’ MRT theory – using Gordon Ramsay as an example.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t

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podcast<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tLessons in Recognition Primed Decision-Making with Gary Klein.\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Ben Cattaneo from The Decision-making Studio talks to guest Gary Klein on this podcast about his pioneering work in Recognition-primed decision making. What is the role of expertise and intuition in decision-making?<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t

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LEADERSHIP & TEAMWORK<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tTeaming\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Business school professor Amy Edmondson, known for her work on psychological safety, explains “teaming,” where people come together quickly (and often temporarily) to solve new, urgent or unusual problems<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t

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RESILIENCE, STARTLE & SURPRISE<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tResilience Engineering 101\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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In this brilliant video series, professor David Woods talks about resilience engineering (building resilience into complex systems). <\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t25\/11\/2024\t\t<\/span>\n\t\t\t\t\n\t\t\tNo Comments\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4429","page","type-page","status-publish","hentry"],"yoast_head":"\nVIDEOS - The CRM Knowledge Hub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/crmknowledgehub.com\/index.php\/videos\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"VIDEOS - 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